Are you looking for a reliable and cost-effective way to manage your IT infrastructure, end user support, phone system, and cloud services? If so, you might be interested in cloudRoadside Assistance, Managed Services by Cloud Road, a leading provider of IT solutions and services. cloudRoadside Assistance is a bundle of managed services that covers all your IT needs, from hardware and software maintenance, to end user service desk, to phone system support with Microsoft Teams, to cloud managed services. With cloudRoadside Assistance, you can focus on your core business while Cloud Road takes care of your IT challenges.
cloudRoadside Assistance: Managed Services to Keep You Moving
Comprehensive Managed Services for your IT needs
IT Managed Services
IT Managed Services provide you with proactive and reactive IT support, including hardware and software installation, configuration, maintenance, troubleshooting, and repair. Cloud Road's IT experts will monitor your IT systems, perform regular backups, apply security patches, and resolve any issues that might arise. You can choose from different service levels, depending on your needs and budget. With IT Managed Services, you can reduce your IT costs, improve your IT performance, and enhance your IT security.
End User Service Desk
End User Service Desk provides you with 24/7 support for your end users. Cloud Road's service desk agents will handle your end user requests, inquiries, and complaints, using various channels, such as phone, email, chat, and web portal. With End User Service Desk, you can increase your end user satisfaction, productivity, and loyalty.
Phone Support for Microsoft Teams
Adopt a cloud-based phone system with Microsoft Teams, an industry leading collaboration and communication platform. Cloud Road will set up, manage, and support your phone system, including features such as call routing, voicemail, auto attendant, call queues, and conferencing. You can also use Microsoft Teams to chat, share files, and collaborate with your team members and external contacts. With Phone System Support with Microsoft Teams, you can streamline your communication, reduce your phone bills, and enhance your teamwork.
Cloud Managed Services
Cloud Managed Services provide you with cloud computing solutions, such as infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). Cloud Road will help you design, deploy, and manage your cloud environment, using various cloud providers, specializing with Microsoft Azure. You can also benefit from Cloud Road's cloud expertise, best practices, and tools. With Cloud Managed Services, you can leverage the scalability, flexibility, and efficiency of the cloud, while reducing your operational complexity and risk.
